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Before contacting us, please check out our frequently asked questions.

Yes, for our mortgage service only. Our advice fee is applicable to new mortgage clients only. Our advice fee will be confirmed during your initial consultation.

We do not charge a fee for insurance advice.

Yes. We offer everyone an initial consultation at our cost.

There is no charge for our advice on insurance products.

To book your appointment please call 01455 63 61 63 or send us a message.

We are dedicated mortgage & insurance advisers and focus entirely on these 2 areas. We have over 20 years of experience in this market and our advisers & advice process has been designed to be as friendly and relaxed as possible.

Yes we can. Please book in your initial consultation to discuss your project with one of our advisers.

Yes we can. Please book in your initial consultation to discuss the details of your credit profile with one of our advisers.

We offer client appointments until 7pm to suit those working normal office hours.

Yes we can. To book your appointment please call 01455 63 61 63 or send us a message.

You voluntarily choose to provide personal details to us via this website. Personal information will be treated as confidential by us and held in accordance with GDPR May 2018 requirements. You agree that such personal information may be used to provide you with details of services and products in writing, by email or by telephone.’
By submitting this information you have given your agreement to receive verbal contact from us to discuss your mortgage requirements.

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Complaints procedure.

We hope you will be thrilled with our service, but we understand things can go wrong from time to time. For information on how to make a complaint, please click the button below.

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YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

Our Standard fee is £297 which is payable upfront and not refundable. Some scenarios (adverse credit, self-build, small loan sizes) incur a higher upfront fee of £497.

One Roof Financial LLP is an Appointed Representative of PRIMIS Mortgage Network. PRIMIS Mortgage Network is a trading style of First Complete Limited which is authorised and regulated by the Financial Conduct Authority.

Registered Office: 20 Munnings Drive, Hinckley, Leicestershire, LE10 0LG

Registered in England & Wales. Company Registration Number: OC340536

We’re a long established firm with vast knowledge & experience when it comes to mortgages & insurance. You have just found your new adviser!

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Client testimonials

See what our clients have to say about us! Use the arrows to navigate through our testimonials.

Mr M, Shepshed

All in all a wonderful experience. You are friendly, helpful and provided a top notch service! I couldn’t have asked for more.

Mr S, Loughborough

“Always feel valued and listened too and made to feel part of the decision process.”

Mr K, Hinckley

What were you most impressed with? – “The personal touch”

Mrs B, Burbage

What were you most impressed with? – “Just delivered everything we needed and explained everything thoroughly”

Mr K, Hinckley

What were you most impressed with? – “Listened and helped with what we needed, not pushy”

Mrs L, Hinckley

“From start to finish Caroline made us feel confident in the products that we purchased, ensuring that they were correct for our needs”

Mr G, Oxfordshire

“Amazing as always, thank you!”

Mrs O, Hampshire

“My advisor Caroline was very informative, she was able to answer my questions and happy to discuss any queries”

Mrs O, Gosport

What were you most impressed with? – “Caroline’s professionalism, thoroughness and attention to detail, particularly when explaining the intricacies of Critical Care Cover.”

Mr G, Oxford

What were you most impressed with? – “professionalism”

Miss G, Nuneaton

“Carys was very helpful throughout the whole mortgage process. She was very quick to answer our call and address any concerns we may have had. She kept us informed throughout the whole process and made us feel valued. Very professional 10/10”

Mrs M, Hinckley

Caroline did everything for us, she was very thorough. It meant we could focus on our house move, rather than insurance and mortgage stuff.

Mr R, Nuneaton

Caroline and Carys from One Roof Financial are simply fantastic.