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About One Roof
Financial; striving for excellence.

Committed to being the most reliable and friendly place where people can come for advice on mortgages and insurance.

Meet our team

A bit about us.

We launched in 2003, originally known as My Mortgage Place. Caroline joined in 2003 as our Practice Manager, she then became and adviser in 2007 and more recently in 2014, she became the Principal.

We are a long established firm with vast knowledge & experience. This allows us to provide expert, unique advice for your mortgage and insurance requirements.

We aim to build a relationship for life. Continuing to learn about you, your family and your circumstances will allow us to not only help you this time around, but on your next move too!

Our values.

Building long-term client relationships.

We aim to develop long lasting relationships, so we can continue to help you into the future.

Working closely with our clients to help them make the right choices.

We want to get to know you, understand your situation and requirements, so we can provide the best possible advice.

Excellence in everything we do.

We seek to achieve excellence in every aspect and won’t stop until we get it; we’re not happy unless you are.

Exceeding client expectations.

Our aim is to exceed your expectations and offer you more than other advisers, so you are excited to recommend us to your friends & family.

Meet the team.

Caroline Eburne

Partner, Firm Principal & Mortgage & Protection Adviser CeMAP CeRER.
I have been advising clients since 2007 and have gained a wealth of experience over the years. My moto is, if it can be done, I can help you do it! Which is testament to my knowledge of the marketplace and ever changing criteria.
  • My dream holiday destination is everywhere! I love to travel & explore new places.
  • My favourite food is everything except bananas!
  • My favourite tipple is everything except whiskey!
  • The three things I would take to a desert island are a wind-up radio, matches & my husband!

Simon Eburne

Partner & non-selling Principal
I am involved with the company in a non-advising capacity, providing a management & support function. I have recently started a podcast called Consumer Guide for Normal People. Each episode features an expert guest providing valuable consumer guidance with a no-jargon guarantee.
  • My dream holiday destination is the Maldives.
  • My favourite tipple is cognac.
  • My favourite sport to play now is golf. I used to play rugby but have retired.
  • My favourite sport to watch is everything! It drives Caroline nuts!
    The three things I would take to a desert island are fishing net, knife & Bear Grylls!

Helping you make the right choice for your home or property.

We think it’s important for our clients to have access to tools and resources to help them plan, even before they speak to us. So take a look at our mortgage calculators to see an estimate of what you could borrow and how much it may cost.
View our mortgage calculators

Tune into our podcast.

Why not tune in and listen, to learn about what’s happening in the world of mortgage & insurance.

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Read our blog.

If you’re a fan of reading instead,
you can read any of our blog posts as and when you please, we upload regularly.

Visit blog

Complaints procedure.

We hope you will be thrilled with our service, but we understand things can go wrong from time to time. For information on how to make a complaint, please click the button below.

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YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

Our Standard fee is £297 which is payable upfront and not refundable. Some scenarios (adverse credit, self-build, small loan sizes) incur a higher upfront fee of £497.

One Roof Financial LLP is an Appointed Representative of PRIMIS Mortgage Network. PRIMIS Mortgage Network is a trading style of First Complete Limited which is authorised and regulated by the Financial Conduct Authority.

Registered Office: 20 Munnings Drive, Hinckley, Leicestershire, LE10 0LG

Registered in England & Wales. Company Registration Number: OC340536

We’re a long established firm with vast knowledge & experience when it comes to mortgages & insurance. You have just found your new adviser!

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Client testimonials

See what our clients have to say about us! Use the arrows to navigate through our testimonials.

Mr M, Shepshed

All in all a wonderful experience. You are friendly, helpful and provided a top notch service! I couldn’t have asked for more.

Mr S, Loughborough

“Always feel valued and listened too and made to feel part of the decision process.”

Mr K, Hinckley

What were you most impressed with? – “The personal touch”

Mrs B, Burbage

What were you most impressed with? – “Just delivered everything we needed and explained everything thoroughly”

Mr K, Hinckley

What were you most impressed with? – “Listened and helped with what we needed, not pushy”

Mrs L, Hinckley

“From start to finish Caroline made us feel confident in the products that we purchased, ensuring that they were correct for our needs”

Mr G, Oxfordshire

“Amazing as always, thank you!”

Mrs O, Hampshire

“My advisor Caroline was very informative, she was able to answer my questions and happy to discuss any queries”

Mrs O, Gosport

What were you most impressed with? – “Caroline’s professionalism, thoroughness and attention to detail, particularly when explaining the intricacies of Critical Care Cover.”

Mr G, Oxford

What were you most impressed with? – “professionalism”

Miss G, Nuneaton

“Carys was very helpful throughout the whole mortgage process. She was very quick to answer our call and address any concerns we may have had. She kept us informed throughout the whole process and made us feel valued. Very professional 10/10”

Mrs M, Hinckley

Caroline did everything for us, she was very thorough. It meant we could focus on our house move, rather than insurance and mortgage stuff.

Mr R, Nuneaton

Caroline and Carys from One Roof Financial are simply fantastic.